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Senior Incident & Problem Command Lead

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: MetLife
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 100000 - 135000 USD Yearly USD 100000.00 135000.00 YEAR

Job Description & How to Apply Below

Met Life's Global Technology team in Cary, NC seeks a Senior Specialist, Major Incident & Problem Management. You will coordinate high‑impact incidents, drive root cause analysis, governance, and continuous improvement to strengthen service resilience across the enterprise.

This hybrid role requires 3 days in office weekly and partners across infrastructure, applications, cybersecurity, and vendors, leveraging ITIL practices and Service Now to deliver reliable, compliant technology services for

Join us at Met Life as our next Senior Incident & Problem Command Lead in Cary, NC, United States.

This posting is for the Senior Incident & Problem Command Lead role at Met Life, based in Cary, NC, United States.

We are looking to fill the Senior Incident & Problem Command Lead position at Met Life in Cary, NC, United States.

The Senior Incident & Problem Command Lead role at Met Life is now open for applications in Cary, NC, United States.

Position Requirements

10+ Years work experience
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