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Help Desk Technician II — Frontline IT Support; On-Call

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: Pennymac
Per diem position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 50000 - 75000 USD Yearly USD 50000.00 75000.00 YEAR

Job Description & How to Apply Below

Position: Help Desk Technician II — Frontline IT Support (On-Call)

Pennymac is seeking a Help Desk Technician to provide front-line support for internal and external customers, troubleshooting hardware, software, networks, and Google Workspace. The role includes onboarding assistance, on-call rotation, and contributing to knowledge base improvements.

The ideal candidate will have 1–2 years in a help desk, strong communication, and a solid understanding of Windows/macOS environments. Office-based role with competitive benefits.

We would love to welcome a new Help Desk Technician II — Frontline IT Support (On-Call) to our group in Cary, NC, United States.

We would love to welcome a new Help Desk Technician II — Frontline IT Support (On-Call) to our team in Cary, NC, United States.

For the Help Desk Technician II — Frontline IT Support (On-Call) position at Pennymac, we are reviewing applications now.

Step into the Help Desk Technician II — Frontline IT Support (On-Call) role at Pennymac in Cary, NC, United States and grow with us.

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