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Senior Incident & Problem Management Lead

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: MetLife, Inc.
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 100000 - 155000 USD Yearly USD 100000.00 155000.00 YEAR

Job Description & How to Apply Below

Met Life is seeking a Lead, Major Incident & Problem Management to drive enterprise incident and problem management across IT operations. Based in Cary, NC, you will coordinate high-severity incidents, oversee RCAs, and continuously improve governance, reporting, and resilience.

This role partners across infrastructure, applications, cybersecurity, and business teams to strengthen service stability. The position demands 8+ years in IT operations or service management, ITIL experience, and strong

We would love to welcome a new Senior Incident & Problem Management Lead to our team in Cary, NC, United States.

The Senior Incident & Problem Management Lead role at Met Life, Inc. is now open for applications in Cary, NC, United States.

Join us at Met Life, Inc. as our next Senior Incident & Problem Management Lead in Cary, NC, United States.

We are currently recruiting a Senior Incident & Problem Management Lead for our team in Cary, NC, United States.

Position Requirements

10+ Years work experience
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