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Lead Major Incident Manager - Rapid Restoration

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: Tata Consultancy Services Limited
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR

Job Description & How to Apply Below

Tata Consultancy Services Limited is seeking a Senior Engineer to lead Major Incident Management for P0/P1 outages across critical platforms. You will own incident command, coordinate cross-functional teams, and drive rapid restoration with a focus on MTTR reduction.

You will also drive RCA-based problem management, manage PIRs, CAPAs, and maintain incident records and runbooks. Strong communication with senior leadership and stakeholders is essential.

As a Lead Major Incident Manager - Rapid Restoration, you will play an important part at Tata Consultancy Services Limited in Cary, NC, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Cary, NC, United States.

This opportunity is part of our work in IT & Technology, Engineering.

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