Americas Operations Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to: ELSE Regional Manager Americas

As the Regional Operations Manager in the Americas, Electrification Service Division, you will drive the ELSE Modernization strategy including project management and control, project engineering, manufacturing, production engineering, maintenance, procurement, quality, continuous improvement, logistics, and planning and fulfillment. At the regional level, the role also includes indirect strategic oversight of Canada and Latin America workshops (Mexico, Brazil, Colombia, Peru, Chile, Argentina) implementing KPI's and driving project completion.

We are seeking someone who has business transformation experience to develop world‑class manufacturing facilities and desires to be hands on managing operations, leveraging their deep knowledge and experience with supply chain management.

The work model for the role is remote (#LI-Remote), ideally out of the Cary, NC or anywhere with easy access to travel.

• Responsible for developing business action plans aligned with the ELSE Americas and Modernization strategy and targets.
• Monitors action plan implementation and tracks deviations for corrective action.
• Manages operational budget, oversees progress, and determines measures to address cost‑related issues as necessary, to manage operations within the allocated budget and resources.
• Ensures a thorough understanding and fosters a culture of continuous improvement behaviors, methodology, and processes within the organization.
• Accountable to build an effective, capable and high‑performing organization through talent development, reviewing organizational effectiveness, driving competence assessments and continuous skill‑upgrades. Guides, motivates and develops the organization. Promotes sharing of experience and leading practices in AMERICAS region and shares success stories.

• A University Degree in Engineering (preferably in Electrical Engineering, Industrial Engineering) and/or Business management.
• Minimum 8 years of industry experience, 5+ years of experience in Field Service Operations.
• Six Sigma Green Belt will be considered as a plus.
• General knowledge of customer products, applications and processes; experience in defining and executing service contracts is an advantage.
• Strong leadership skills and end‑to‑end operational understanding.
• Excellent written and verbal communication skills, fluent English language skills.
• Proactive approach, self‑motivated, independent working style, strong negotiation and influencing skills and willingness to travel.
• Candidates must be authorized to work for ABB in the US.

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands‑on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

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As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to…