Outside Sales Representative

Job Summary

We are pleased to offer a $5,000 hiring bonus for qualified candidates, paid in two installments upon successful completion of 90 days and 180 days of employment. All applicable taxes and withholding will apply.

Hiring bonus eligibility is for external candidates only.

Connect people and communities by offering best‑in‑class telecommunications services through door‑to‑door solicitation of new prospective customers.

Major Duties And Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Excel in environments where reward is based on effort – uncapped potential.
• Acquire new residential customers through door‑to‑door contact from assigned leads.
• Conduct proactive consultative needs analysis with new prospective customers.
• Develop and present sales presentations/proposals on products and services that meet customers’ needs.
• Accurately complete all necessary paperwork to support sales activities, including dispositioning, entering sales orders, and reporting.
• Participate in all sales meetings and training programs as assigned.
• Achieve monthly sales quotas in high‑speed data, mobile, landline phone, and video sales.
• Complete all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
• Stay well‑informed about competitors’ activities in the assigned territory and inform the manager of changing competitive pricing, marketing directives, or door‑to‑door sales tactics.
• Attend and successfully complete training programs.
• Perform other duties as requested by the supervisor.

Required Qualifications Required Skills, Abilities, and Knowledge

• Ability to read, write, speak, and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs‑based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications, as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set‑top converters, and wireless devices).
• Must be able to work evenings and weekends as business needs dictate.
• Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.

Required Education

High School Diploma or equivalent work experience.

Preferred Qualifications Preferred Skills, Abilities, and Knowledge

• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.

Preferred Related Work Experience

2+ years sales or relevant work experience.

Working Conditions

• Spends approximately 90% of the time outdoors for extended periods, in any season, with potential exposure to inclement weather.
• Minimal time in an office environment.
• Exposure to moderate noise levels.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile, and Voice. Beyond connectivity solutions, we also provide local news, programming, and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll keep our customers connected to what matters most in 41 states across the U.S.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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