Principal IT Software Developer

Principal IT Software Developer We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.

If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.

About the jobCloud

Ops Platform Engineering is looking for a Principal IT Software Developer to lead the architecture, technical direction, and hands-on development of AI-first cloud lifecycle automation. Our team builds and operates enterprise cloud services that improve the delivery, reliability, scalability, and supportability of complex build and deployment workflows across globally distributed teams, including regulated or access-restricted  this role, you will apply AI to software architecture, engineering, validation, troubleshooting, recovery, and operations.

You will use intelligent agents and automated workflows to reduce manual effort, detect failures earlier, accelerate remediation, and improve delivery outcomes while ensuring solutions remain secure, maintainable, observable, governed, and production-ready.

As a Principal IT Software Developer, you will:

Own the technical strategy, architecture, and hands-on development of secure cloud automation across services, environments, and enterprise systems.

Lead build, deployment, provisioning, configuration, user lifecycle, fleet-management, recovery, and decommissioning workflows.

Apply AI-first engineering and intelligent agents to automate repeatable decisions, development activities, validation, troubleshooting, and operational tasks with appropriate human oversight.

Improve reliability through automated testing, observability, failure detection, diagnosis, remediation, retry, cleanup, recovery, and fallback paths.

Lead complex integrations across cloud platforms, infrastructure as code, APIs, workflow orchestration, internal services, and enterprise systems.

Translate business, customer, operational, security, and regulatory requirements into reusable, maintainable, governed, and well-documented automation.

Coordinate delivery across distributed teams, mentor engineers and technical leads, and resolve architectural risks, dependencies, ownership gaps, and operational weaknesses.

Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Required qualificationsUS Citizen required. 12+ years of experience delivering production software, automation services, and cloud workflows across multiple systems, environments, service portfolios, and engineering teams.

Demonstrated ability to set technical strategy and architecture while remaining hands-on in development, integration, troubleshooting, and delivery.

Strong experience with software architecture, APIs, workflow orchestration, CI/CD, infrastructure as code, cloud automation, and reusable service design.

Experience designing and supporting cloud provisioning, deployment, lifecycle management, recovery, and decommissioning workflows.

Hands-on experience integrating AI development tools, intelligent agents, or automated decision support into software delivery and operations.

Understanding of security, governance, validation, observability, auditability, cost, and human-oversight requirements for production AI automation.

Ability to diagnose distributed-system and workflow failures and design safe, observable, automated recovery processes.

Ability to lead technical decisions and coordinate delivery across distributed teams and stakeholder…