Operations Manager

Operations Manager – EōS Fitness

Location:

Casa Grande, AZ

Salary: $58,656 USD - $66,000 USD

EōS Fitness is bold, upbeat, and motivating. We aim to create loyal, lifelong fans and exercise practitioners through our core values:
Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and serve as the hub for information for our members, guests, and staff.

• Passionate about creating an elevated member experience through a friendly and approachable manner.
• Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff.
• Effectively communicate goals, expectations, and procedures to staff members.
• Provide constructive feedback to staff members on their performance.
• Ensure high-quality customer service by addressing member concerns or complaints.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Supervise the maintenance and cleanliness of the facility.
• Partner with Sales, Fitness, Facilities, and Marketing teams to improve overall gym performance and uphold brand standards.
• Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products.
• In emergencies or unexpected disruptions, communicate calmly and clearly with staff and members.

• 2-3 years of operations management experience.
• Strong communication skills, both verbally and in writing.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry is a plus.
• Excellent relationship building and influencing skills at all levels.
• Strong detail orientation and systematic problem‑solving ability.
• Excellent MS Office skills.
• Embraces the core values of EōS Fitness.

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Intimately knowledgeable and up to date on all current company policies and SOPs.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports.
• Ability to bend routinely and lift more than 40 lbs.

• Highly energetic and collaborative team.
• Management team that cares about professional development.
• Free membership for you and one family member.
• Discounted Personal Training and merchandise.
• Employee referral program.
• Daily Pay offered.
• Competitive pay plus vacation, holiday, and sick pay.*
• Group Health, dental, vision, Supplemental Life, Employee Assistant Program, and even Pet Insurance are offered!*
• 401(k) + Company matching!*
• Personal education growth options with Sophia Learning.
• Based on eligibility of tenure and full‑time vs. part‑time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs.

We participate in the government eVerify program. Please review the details of this program by clicking here.

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