Assistant Case Manager; Case Aide

Position: ASSISTANT CASE MANAGER (CASE AIDE)
ARIZONA DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.

ASSISTANT CASE MANAGER (CASE AIDE)

Job Location:

663 W. Main Ave.

Casa Grande, AZ 85122

Work Schedule:

Monday - Friday, 11:00 A.M.

- 8:00 P.M.

Posting Details:

Salary: $17.3484 hourly

Grade: 14

Closing Date: 1/13/2026

WHO ARE WE?

At the Arizona Department of Child Safety ("DCS"), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.

Becoming an Assistant Case Manager (Case Aide) at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you.

Together we can make a difference through service!

Candidates who are successfully employed as Case Aide for four (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position.

WHAT DOES AN ASSISTANT CASE MANAGER (CASE AIDE) DO?

A DCS Assistant Case Manager (Case Aide) works in the field, in collaboration with the case management team, and provides a variety of services to families and children in various social service programs. A day in the life of a DCS Assistant Case Manager (Case Aide) can look like:

* Assisting clients as outlined by the assigned case manager

* Providing services to individuals and families in various social service programs within the Department of Child Safety (DCS)

* Transporting clients as needed including handling and installing child safety seating

* Arranging client appointments

* Supervising visits between parents and children

* Referring clients to appropriate community resources.

* Participating in Foster Care Review Board meetings, court hearings and other meetings as required

* Documenting observations and interactions with clients in DCS case management system.

* Provides case management assistance and provides clerical support as needed.

Alternative work hours may be required, including overtime, weekends and holidays.

WHAT KNOWLEDGE, SKILLS, AND ABILITIES ARE HELPFUL?

Knowledge of:

Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).

Skill in:

Establishing and maintaining interpersonal relationships; general clerical functions such as, data entry and filling; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; and observation.

Ability to:

Gain knowledge on information regarding human and social services; understand and adhere to related State, Federal and local laws, as well as, DCS policies and procedures; comply with casework principles and practices; comprehend and follow moderately complex written and oral instructions; organize data in a logical and coherent manner; prepare written reports accurately in a prescribed format; actively listen and provide supportive attention to clients;

acquire and renew CPR Certification.

SELECTIVE PREFERENCE(S):

The ideal candidate will have college experience with credit hours in child development, rehabilitation, counseling, psychology, social services, sociology or related field.

WHAT IS REQUIRED TO BE AN ASSISTANT CASE MANAGER (CASE AIDE)?

* High school diploma or GED

* Valid Arizona driver's license.

* Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card

Selected candidates must be able to pass a background investigation and DCS Central Registry check.

Employees who drive on state business are subject to driver license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona…