Client Service Associate

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success.

We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here. HUB Gives Service is one of our founding values – not an abstract concept but a commitment. And we believe that no one deserves that commitment more than our clients and the communities in which we all live and work. Each regional hub has adopted projects in their regions which allow them to give, volunteer, engage, and serve their communities.

This is a hybrid role, requiring three days per week in the office. In-office 5 days/week required during first 6 months of employment.

Previous insurance experience is not required for this role, we will teach you everything you need to learn! The Policy Service Associate will provide admin and clerical support to Employee Benefits department members. You will work directly with Sales Executives and Account Managers to assist with processing client requests for service and will also assist with quotes for new and renewal business and prepare proposals for presentations in addition to other duties that will be assigned by your manager.

You are perfect for this opportunity if you hold a high school diploma/GED, and at least 1 year of office/administrative experience. Additionally, if you have excellent communication and interpersonal skills with the ability to work in a team environment, and if you can hold your own while working a computer (Microsoft Office Suite and Outlook), you will find our HUB culture a great fit.

At HUB, we believe in giving our employees the room and space they need to do their job. We believe in paying a fair wage and offering great benefits like a 401k plan where the Company matches 50% of the first 6% you contribute, medical, dental, and vision options, paid vacation, paid holidays, paid parental leave, and more! We offer a large selection of benefits that are customizable to fit your personal needs - a portfolio of both comprehensive and affordable choices.

Our work environment encourages critical and independent thinking, problem-solving and project-management. We trust our employees to make good decisions for our clients and we give them the space to do that. We offer a "dress for your day" policy for a comfortable work environment and have flexible scheduling opportunities.

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
• The HUB difference

HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits,…