Customer Service Representative

Company Description

Job Description

About the Job:

Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.

What We Offer:

* Flexible schedule:
Part-time and full-time hours are available.

* Competitive wages

* Career growth:
We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.

* Supportive team:
Work alongside a great team and have fun while getting the job done.

* Employee discounts

Key Responsibilities:

* Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.

* Accurately enter and process customer orders using our point-of-sale (POS) system.

* Handle cash and credit card transactions, including accurately counting change.

* Help resolve customer complaints and issues effectively and with a smile.

* Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.

* Prepare food items according to Domino's quality standards.

* Collaborate with team members to ensure all tasks are completed efficiently.

Job Requirements:

* Communication skills:
Strong verbal communication skills with a positive, upbeat attitude.

* Math skills:
The ability to perform basic math and accurately handle monetary transactions.

* Team player:
Punctual, reliable, and willing to work as part of a team.

* Physical ability:
The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.

Qualifications

Additional Information