Visitor Experience Coordinator; Operations
Job in
222 East Collins Dr, Casper, Natrona County, Wyoming, 82601, USA
Listed on 2026-10-04
Listing for:
The Science Zone
Full Time
position
✔ Verified email
The email address of this poster has been verified as a functioning email address of a business or individual. This "Verified email" check mark does not in any way indicate or represent our authentication or approval of the poster of this job listing to be wholly genuine, professional or accurate. Please read our Jobseekers FAQs, and use caution & common sense when applying for jobs online.
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Listed on 2026-10-04
Job specializations:
-
Customer Service/HelpDesk
Admin Assistant, Clerical, Office Administrator/ Coordinator -
Administrative/Clerical
Admin Assistant, Clerical, General Business, Office Administrator/ Coordinator
Job Description & How to Apply Below
✔ Verified email
The email address of this poster has been verified as a functioning email address of a business or individual. This "Verified email" check mark does not in any way indicate or represent our authentication or approval of the poster of this job listing to be wholly genuine, professional or accurate. Please read our Jobseekers FAQs, and use caution & common sense when applying for jobs online.
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Position Summary:
As the first point of contact and overseer of daily operations, the Visitor Experience Coordinator sets the tone for a welcoming, safe, and engaging environment. This role combines high-level, warm customer service with hands-on facility management, ensuring the museum is spotless, functional, and efficient.
Key Responsibilities:
- Director of First Impressions (Front of House): Greet visitors with a warm, welcoming demeanor, setting a positive tone for their visit.
- Visitor Services: As a member of the staff work with other team members, volunteers, and service members to ensure top-tier guest service, handling inquiries, gift shop sales, and membership check-ins efficiently.
- Operational Excellence: Oversee daily opening and closing procedures, point-of-sale (POS) systems, and handle cash reconciliation.
- Safety & Cleanliness: Ensure the museum floor, exhibits, and assigned areas are clean, safe, and fully functional. Coordinate and notify appropriate personnel if there are any broken exhibits.
- Programming Support: Assist in coordinating logistics for birthday parties, field trips, and special events.
- Conflict Resolution: Resolve visitor complaints or issues promptly.
Position Requirements
High School,
Less than 1 Year
work experience Required Qualifications & Skills:
- Experience: Previous experience in hospitality, customer service, or high-volume visitor attraction management (children’s museum experience a plus).
- Communication: Exceptional interpersonal and communication skills, with a passion for working with children and families.
- Flexibility: Ability to work weekends and holidays.
- Ability to stand/walk for long periods and lift up to 30 lbs to assist with exhibits or event setups.
- Must pass background check.
Contact Information
Contact Name: The Science Zone
Contact Phone: 3074739663
Preferred method of contact: Email with CV via Application Box below.
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