Casper - Relationship Specialist - Onsite; WY

Relationship Specialist 1 - Onsite (WY)

Join to apply for the Relationship Specialist 1 - Onsite (WY) role at Nuvision Federal Credit Union
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Sign‑on bonus available for eligible external applicants! Contact us today to learn more.

The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions, including but not limited to receiving and disbursing funds, posting deposits and loan/VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts).

The RS I is comprehensively cross‑trained to provide plastic card services such as issuing temporary cards, re‑pinning existing cards, and ordering new cards. The RS I maintains records of various sale transactions such as money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed accurately and timely to meet Credit Union member service objectives.

The RS I may also assist with daily balancing. Cross‑sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The RS I position adds value by enabling in‑person, personalized service and providing opportunities for needs‑based sales through referrals for other Credit Union products and services that support various production goals.

• Perform various RS I duties including receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks).
• Open savings, checking, issue temporary checks, money market, and certificate of deposit accounts as needed.
• Process plastic card services such as issuing temporary cards, re‑pinning existing cards, and ordering new cards.
• Execute account maintenance such as change of address and name change.
• Recommend other products and services appropriately with each member transaction.
• Complete compliance training and all other training offered to RS I.
• Balance cash drawer.
• Support and participate in continuous improvement activities.
• Represent the Credit Union in a positive and professional manner.
• Perform other related duties as assigned.
• Maintain member and other sensitive information with confidentiality.
• Treat co‑workers and members with respect.

• 1‑year related branch operations experience.
• Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
• Comprehensive knowledge of all deposit account products and services.
• Basic knowledge of all applicable Federal, State and NCUA regulations.
• Demonstrated ability to follow written and verbal instructions.
• Basic math skills for calculating interest on savings, loans, and certificates.
• Ability to operate office machines including copier, 10‑key, and PC.
• Proficiency with PC and Microsoft applications including Outlook, Word, and Excel.
• Knowledge of Internet/Intranet and SharePoint.
• Good verbal/written communication, problem‑solving, member service, and organizational skills.
• Attention to detail.
• Professional demeanor.
• Work under pressure and with frequent interruptions.
• Successful completion of all compliance‑related coursework.
• NMLS Registered.

High School or Equivalent.

• Min $16.53 - Mid $20.67 - Max $24.80

Final pay offered will depend on factors such as experience, training, and performance.

Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship.

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement

Entry level

Full‑time

Other

Human Resources Services