Senior Director, Provider IVR & Conversational Automation
Listed on 2026-10-20
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Management
Project & Program Management, Operations Management
Humana Inc. is seeking a Director, Provider IVR and Conversational Automation to lead strategy and modernization of provider self-service across support channels. You will oversee a team of product professionals and report to the AVP, Product Management.
The role emphasizes driving IVR and AI initiatives, improving containment, authentication, and routing, with travel to Humana offices as needed and a remote-ready, hybrid work setup.
This opening is for the Senior Director, Provider IVR & Conversational Automation role at Humana Inc.
We invite applications for the Senior Director, Provider IVR & Conversational Automation position located in Cheyenne, WY, United States.
The following role is for a Senior Director, Provider IVR & Conversational Automation with Humana Inc.
Our organisation is growing, and we are hiring a Senior Director, Provider IVR & Conversational Automation in Cheyenne, WY, United States.
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