Bakery​/Cake Decorator Un

Overview

Join to apply for the BAKERY/CAKE DECORATOR UN role at Smith's Food & Drug Centers
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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we serve Smith's customers in over 140 stores across several states. As part of the Kroger family, we focus on diversity, teamwork and delivering value to customers and communities.

• Provide bakery department service and decorate bakery items per customer requests using proper equipment.
• Prepare bakery items per customer requests and ensure correct portion sizes to prevent shrink.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items; prepare foods according to recipes and cooking instructions.
• Offer product samples, answer questions about products, and suggest items to customers.
• Maintain knowledge of products sold within the department; respond to customer questions and provide recommendations.
• Use bakery equipment (refrigerators, freezers, ovens) according to company guidelines.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Adhere to all food safety regulations and guidelines and reinforce safety programs.
• Prepare, package, label and inventory ingredients; check product quality and review sell-by dates.
• Report product ordering/shipping discrepancies to the department manager; maintain inventory accuracy.
• Stay current with ads, promotions and seasonal items; understand store layout to locate products for customers.
• Maintain a positive attitude and provide excellent customer service.
• Perform essential job duties with or without reasonable accommodation.

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Current food handler’s permit once employed

• Bakery/Cake decorating experience
• Retail experience
• Second language: speaking, reading and/or writing
• Promote trust and respect among associates
• Provide welcoming and helpful service to customers, answering questions about products
• Gain and maintain knowledge of products and respond to customer questions
• Offer samples and explain bakery specials
• Ensure fresh products and proper portions for customer orders
• Recommend bakery items to meet customer needs
• Properly use all kitchen equipment and follow safety guidelines
• Decorate bakery items and manage labeling and stocking
• Report safety or quality issues to management
• Maintain inventory accuracy and monitor stock conditions

• A wide range of healthcare coverage, including medical, dental, vision and prescription coverage
• Flexible scheduling in full- and part-time roles with paid time off and holiday/sick pay based on eligibility
• Employee Assistance Program and financial coaching resources
• Associate discounts on purchases
• Tuition reimbursement through Continuing Education programs
• Growth opportunities through training and diverse career pathways

Note:

This job description includes information about the role and benefits as described by the employer. It does not include all possible duties and requirements.