Account Manager - HVAC Service Sales

Position Purpose

You will be developing new business by marketing and selling Scheduled Service Agreements to property managers and building owners. These Scheduled Service Agreements are for commercial building’s heating and cooling systems. LONG is a leader in building heating and cooling systems with an established presence in the market.

Benefits

Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/ Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.

Essential Duties and Responsibilities

To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:

• Manage and grow assigned territory and/or group of accounts consisting of building owners, end-users, and property managers.
• Develop and implement plans to take advantage of all sales opportunities for assigned customers or territory.
• Adhere to LONG’s training and guidance on our sales systems and philosophies.
• Cold calling on the phone and in-person at prospects location.
• Effectively perform needs assessments and develop sales proposals, estimates, specifications, and presentations.
• Work with operations, finance, legal, and other inside and outside resources as needed to obtain the sale.
• Follow through on sold work to ensure satisfactory completion. Ensure a smooth sales-to-operations turnover and monitor progress.
• Assist in resolving customer satisfaction issues and collections as needed.
• Assist customers and potential customers with problems involving the use of company products and services and recommend suitable resolutions accordingly.
• Utilize sale software for sales activity reports, forecast reports, and expense tracking.
• Participate in civic and professional organizations, and sales department meetings, workshops, and seminars. Continue to pursue in-depth product and service knowledge and acquire deeper selling, technical and financial skills.
• Keeps current on market business and product trends.
• Adhere to all LONG safety standards
• Other duties as assigned.

Qualifications

• 1+ years of sales-related work experience.
• Moderate related technical and financial expertise.
• Ability to legally operate a motor vehicle.
• Understanding of HVAC, energy management, engineering, installation, and construction procedures.
• Ability to interpret mechanical plans and specifications.
• Strong oral, written, and interpersonal communication skills. Also demonstrates excellent customer service and computer skills.
• Ability to interact with all levels of personnel, including upper management.
• Ability to handle multiple tasks simultaneously.
• High level of accountability and willingness to take responsibility.
• Attention to detail.

Preferred Qualifications

• Associate degree in engineering, business or a similar field with 2-4 years of related work experience
• Any credentials, including LEED GA/AP, CEM, FE, or PE
• ASHRAE association
• No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Physical Requirements

• This position may require lifting to 25 lbs. from floor to counter top and counter top to floor.
• Ability to climb stairs, ladders, scaffolds or elevated platforms as needed.

Environment

• Indoor office and outdoor environment
• General construction sites
• Customer sites

Hazards

• Inclement weather possible
• Various risks typical of construction sites
• Elevated surfaces including roofs
• Exposure to chemicals

Competencies

To perform this position successfully, an individual must display the following qualities.

• LONG expects its employees to understand and meet customer needs,…