Director of Security - Wyoming

The Director of Security is responsible for directing the overall operations and staff of the Security Department. Must reside in either Evanston, Green River, Rock Springs, Cheyenne, Gillette or Casper, WY.

Dedicated to ensuring the security and safety of all Team Members, guests, and assets property wide. Will support and guide the Security Management Team to foster our organizational culture, by creating an atmosphere where BIG Service can thrive and that connects BIG dreams with BIG fun safely and securely.

• Serves as a member of the property’s Leadership Team.
• Develops, implements, and manages operational goals and monitors achievements.
• Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.
• Develops, evaluates, enforces, reviews, and approves changes to operating procedures and policies based on business trends and practices.
• Participates and complies with the annual budget process for Security and safety initiatives.
• Complies with departmental compendiums as provided by Senior Management. Identifies and brings forward recommendations for compendium changes.
• Provides for the safety of Team Members and guests including keeping areas free of safety hazards, debris, and litter.
• Serves as a link between management and Team Members, working collaboratively to solve security and safety related problems.
• Conducts, supervises, and prepares reports relating to investigations of any losses or violations of law, regulations, policies, or procedures.
• Provides escorts as needed of guests and property resources.
• Testifies as necessary in court on behalf of the property.
• Protects and preserves the assets of the company.
• Ensures compliance with all key control procedures and processes and understands that Security must set the standard for the entire team.
• Examines the physical property and develops and maintains the property evacuation plan and emergency procedures.
• Is knowledgeable of and ensures property-wide adherence to security and safety policies.
• Serves as a liaison with the Risk Management Consultant, state regulators, public law enforcement, fire, and other agencies as it relates to security and risk management.
• Consistently maintains collaborative, productive, and professional relationships in support of the organization.
• Maintains strict confidentiality in all departmental and company matters.
• Diligent in ensuring the proper and ongoing training of all Security management and Team Members.
• Supports company retention goals by ensuring the compliance of new Team Member attendance at orientation before working a scheduled shift.
• Drive culture by consistently demonstrating leadership, a positive attitude, and the BIG Service standards.
• To provide BIG Service to all guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
• The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
• The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
• Maintain regular attendance at scheduled shift and staff meetings.
• Maintain professionalism…