Wellness Floor Attendant

Overview

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through Social Responsibility, Youth Development, and Healthy Living. The Wellness Floor Attendants interact with new and existing members to help them in achieving their health and wellness goals, create a welcoming environment for members of all backgrounds and abilities, and to help individuals become their personal best.

Strong communication, listening and organizational skills are required.

• Monday-Friday 6:00am-10:00 am
• Monday-Friday 2:00pm-5:00pm
• Monday-Friday 5:00pm-9:00pm

• Builds effective, authentic relationships with members, helping members connect with each other and the YMCA.
• Support members and help them navigate proper equipment use.
• Introduces new members to group exercise communities based on their health and well-being goals.
• Refer members to register for their Get Started appointment with a personal trainer to support their healthy living goals.
• Utilizes tools and information for the purpose of increasing member knowledge of wellness as well as wellness programs provided through the YMCA (handouts, schedules, etc.).
• Maintains and cleans equipment according to the schedule or as requested by supervisor.
• Follows YMCA policies and procedures; responds to emergency situations.
• Actively participates in department and branch staff meetings.
• Performs other duties as assigned.

• Engaging Community
• Inclusion
• Functional Expertise
• Communication & Influence

• Must be at least 18 years of age.
• CPR, First Aid, AED certification training within 30 days of hire date.
• Completion of YMCA Principles of Member Health and Wellness online course within 30 days of hire date.
• General knowledge of exercise and weight training, including basic anatomy, physiology, and exercise principles.
• Previous experience with diverse populations preferred.
• Excellent customer service skills.
• Must be able to enforce rules and speak in public.
• Ability to work independently with attention to detail required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Wellness Center environment; must be able to stand for extended periods, walk, bend, reach overhead, grasp, push, pull, and move, and lift and/or carry up to 45 pounds repeatedly, at or above waist height.
• Sufficient strength, agility and mobility to perform essential functions.

• Greet and assist members in use of all strength/conditioning and cardio equipment.
• Instruct members on proper use of fitness equipment, schedule and member orientations, classes or personal fitness programs.
• Ensure the safety of all members using the Wellness Center by consistently enforcing the Wellness Center policies.
• Maintain cleanliness in all areas of the Wellness Center, including equipment.
• Support and follow YMCA policies and decisions.
• Answer member questions about the YMCA and its programs.
• Assist Membership Representatives in demonstrating use of fitness equipment to potential members.
• Attend staff meetings.

Our culture statement describes how we bring our mission to life. We are welcoming, genuine, hopeful, nurturing and determined as we strive to strengthen communities. The YMCA of Natrona County is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Wellness and Fitness Services

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