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Rural Connectivity Support Advisor

Job in North West Leicestershire, Castle Donington, Leicestershire, DE74, England, UK
Listing for: Wessex Internet
Full Time position
Listed on 2026-08-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 26000 - 32000 GBP Yearly GBP 26000.00 32000.00 YEAR
Job Description & How to Apply Below
Location: North West Leicestershire

Wessex Internet is expanding and seeks a Customer Support Advisor to be the friendly first point of contact for customers by phone or email. You will provide support from basic technical queries to account management and log everything in Salesforce.

Training will prepare you to handle a wide range of enquiries, with SLA targets to meet, and a rural office location requiring a driving licence. This role includes shift work with Saturdays on a 1 in 4 rotation.

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