Sales Support Administrator

Sales Support Executive

Freight Industry

Castle Donnington

£26,000 to £27,000 per annum

We are recruiting for a Sales Support Executive to join a busy and fast paced sales freight office.

This is an important role working in a team handling a high number of day-to-day quotations, communicating across departments internally as well as with our client airlines and agents both locally and overseas.

Responsibilities:

* Prepare and process new sales quotations via the CB platform

* Follow up on quotes via telephone and email to convert opportunities into bookings

* Manage a high volume of daily quotation requests accurately and efficiently

* Communicate effectively with internal departments, airlines, and overseas agents

* Support the continuous improvement of the quote management system

* Deliver high levels of customer service at all times

Skills & Experience

* Strong customer service skills

* Excellent written and verbal English

* High level of accuracy and attention to detail

* Strong organisational and administrative skills

* Strong IT skills

* Ability to work effectively under pressure in a fast-paced environment

* Ability to work independently and as part of a team

* Quick to learn with a proactive approach

* Self-motivated and solutions-focused

Previous customer service / admin experience within the Freight industry would be an advantage however, if you have strong transferable skills and a desire learn the freight industry we are keen to hear from you