GROCERY/DEPT LEADER
Listed on 2026-01-01
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Retail
Retail & Store Manager, Retail Associate/ Customer Service
Join to apply for the GROCERY/DEPT LEADER role at Kroger
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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Direct and supervise all department functions, duties and activities. Support the day‑to‑day grocery operations, embrace the Customer 1st strategy, and encourage associates to deliver excellent customer service. Demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained, and temperature logs are updated.
- Report all safety risks or issues, and illegal activity, including robbery, theft or fraud; notify management of customer or employee accidents.
- Train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
- Plan, organize and supervise the inventory process.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Maintain awareness of inventory/stocking conditions; note any discrepancies.
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Monitor and control expenses for the department.
- Stay current with present, future, seasonal and special ads.
- Implement the period promotional plan for the department.
- Prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Create and execute sales promotions in partnership with store management.
- Understand the store’s layout and be able to locate products.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions.
- Adhere to all local, state and federal laws, and company guidelines.
- Train and develop associates on performance of their job and participate in the performance appraisal process.
- Develop adequate scheduling to manage customer volume throughout hours of operation.
- Collaborate with associates and promote teamwork to help achieve company/store goals.
- Communicate company, department, and job specific information to associates.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback.
- Ability to work cooperatively in high‑paced and sometimes stressful environments.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
- High School Diploma or GED.
- Any management experience.
- 1 year of grocery retail experience.
Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we’re proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities and each other, with food at the heart of it all.
- A wide range of health‑care coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
- Flexible scheduling in full‑time and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
- Valuable associate discounts on purchases, including food, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career.
- Vast potential for growth through industry‑leading training programs and diverse career pathways.
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