Real Estate Administrative Assistant

The Real Estate Administrative Assistant provides comprehensive administrative and operational support to leadership and team members while delivering exceptional service to clients, tenants, and visitors. This role serves as the first point of contact for the office, manages daily administrative functions, supports leasing and property operations, coordinates events and travel, and helps maintain an organized, professional office environment. The ideal candidate is detail-oriented, highly organized, customer-focused, and able to manage multiple priorities while supporting business operations and client service excellence.

• Serve as the first point of contact by warmly welcoming employees, clients, tenants, and visitors
• Answer, screen, and route incoming phone calls in a professional and timely manner
• Manage incoming and outgoing mail, packages, and deliveries
• Assist with leasing efforts by helping to locate and coordinate prospective tenants for company-owned rental properties
• Schedule and, when necessary, conduct property showings for prospective tenants
• Act as the concierge for executive suites, supporting tenants and guests with day-to-day needs and requests
• Coordinate and schedule company events, including setup and breakdown
• Schedule property maintenance, repairs, and vendor services; communicate with vendors and track completion of work
• Order, prepare, and send client appreciation gifts and special acknowledgments
• Maintain a clean, organized, and professional office environment
• Coordinate travel arrangements for leadership
• Maintain and manage realtor inventory, including signage, lockboxes, riders, lockboxes, and related materials
• Maintain and order supplies as needed
• Provide general administrative support to leadership and team members to support business operations and client service excellence

• High school diploma or equivalent required; associate degree or relevant coursework preferred
• 2+ years of administrative, office management, or real estate support experience preferred
• Prior experience in a real estate, property management, or customer-facing environment is a plus
• Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines efficiently
• Excellent written and verbal communication skills with a professional and client-focused demeanor
• Proficiency in Microsoft Office (Outlook, Word, Excel) and Google Workspace
• Ability to quickly learn and effectively use real estate tools and systems (MLS, CRM, transaction management platforms, showing software, etc.)
• Detail-oriented with a high level of accuracy in scheduling, documentation, and follow-through
• Strong customer service skills; ability to interact professionally with clients, tenants, vendors, and team members
• Ability to work independently while also supporting a collaborative team environment
• Comfortable handling confidential information with discretion and professionalism
• Ability to coordinate logistics such as events, travel, inventory, and vendor scheduling
• Problem-solving mindset with the ability to anticipate needs and take initiative
• Reliable, punctual, and dependable with a strong work ethic
• Valid driver’s license and reliable transportation (for errands, events, or property-related tasks, if applicable)
• Ability to lift and carry light to moderate office or event materials (signs, boxes, supplies, etc.)

$18 - $24 hourly

The Joan Pratt Group is a high-performing real estate team serving Colorado with excellence, integrity, and care. We believe real estate is more than transactions—it’s about stewarding people through major life transitions with clarity and trust.

We are a faith-based organization
, and our Christian values guide how we lead, serve clients, and work together. We operate with honesty, accountability, humility, and a genuine desire to serve others well.

Our culture is fast-paced, high-expectation, and highly organized
. We value hard work, ownership, clear communication, and innovation. Systems, technology, and continuous improvement are essential, paired with a white-glove client experience.

We are deeply rooted in our local community and committed to making a positive impact. Team members are expected to align with our values, act with integrity, and contribute meaningfully.

If you’re looking for a purpose-driven, fast-moving team where excellence is expected, you’ll feel at home here.