Teleport Technician

Teleport Technician at SES Satellites

Location:

Castle Rock, CO, US |

Employment type:

Permanent, Full-time

The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs.

• Perform routine on-site installation, preventative maintenance, and routine repair of electronic and electromechanical equipment and products. Ensure system performance of communications equipment delivers the highest standard of service to customers and perform level 1 maintenance/restoral actions and provide technical support at an intermediate level in a 24x7 shift.
• Test and successfully turn-up new services by installing and configuring equipment, wiring/cabling, and handling administrative requirements as directed by senior Teleport Operations Team members.
• Perform basic preventative/periodic maintenance checks of ground station equipment and associated sub-systems.
• Provide routine level 1 maintenance that includes switching of redundant equipment, power resets, and verification of equipment configuration.
• Participate in training to perform some level 2 maintenance (removal, replacement and configuration of equipment).
• Perform basic components of emergency restoral procedures for ground station equipment such as antennas, up- and downlink systems, baseband, and video equipment.

You will monitor the conditions of commercial services and terrestrial facilities, including system alarms, station plant and facility subsystems, while working with monitoring systems and test equipment. You will investigate and report any equipment deficiencies related to reliability or efficiency for service operations, escalate issues to a senior technician or more senior staff, and prepare documentation and updates for service status changes, maintenance and fault/repair/restoral.

• Vocational training or equivalent technical education, ideally in Electronic Communications.
• 1 to 3 years of relevant experience.
• Ability to work in a 24x7 shift environment (days/nights) and be available for on-call/call-in responsibilities.
• Basic working knowledge of Satellite Earth Station technologies related to Teleport Operations.
• General knowledge of ancillary plant systems such as HVAC, UPS, electrical switch gear and generating systems.
• Capable of working on various ground station communications systems and performing replacement of major assemblies.
• General understanding of RF theory and basic electronics; ability to determine proper testing methods for equipment and RF/IF systems chains.
• Interest in learning new technologies and services related to Satellite Communications and Teleport Operations.
• Strong organizational, multi-tasking and teamwork skills; fluent in English; good customer service skills; general PC skills and proficiency in Office Suite.
• This role is subject to ITAR/EAR; candidates must be a US Person (US Citizen, Permanent Resident, or Protected Individual such as an asylee or refugee).

Nice to have:

• General understanding of antenna drive-systems, high power amplifiers, Up/Down converters, fiber optic sub-systems, baseband equipment (modems, multiplexers, broadband, IP technologies and video technologies/systems).
• Working knowledge of standard test equipment (spectrum analyzers, frequency counters, power meters, synthesized generators, oscilloscopes, multimeters, bit error rate test sets).

• Monitor Telemetry, Tracking and Command, commercial services and terrestrial facilities, including system alarms and station plant status, using monitoring systems and test equipment.
• Support IP and Baseband equipment (modems, multiplexers, DVB and broadband technology platforms) and video systems; identify inefficient operations or unreliable equipment and may make recommendations to improve service reliability and customer service.
• Prepare and review documentation, reports and updates for service status changes, maintenance and fault/repair/restoral.
• These statements describe the general nature and level of work performed and are not an exhaustive list of all responsibilities, duties, and skills required.

SES is an Equal Opportunity and Affirmative Action Employer. SES and its affiliated companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

For more information on SES, .

• Entry level

• Information Technology

• Telecommunications

Note:

This description may contain references to other roles and locations not directly related to this specific posting.