Castle Rock Water - Meter Services Supervisor

Job Category
:
Castle Rock Water

Requisition Number
: METER
001837

• Posted :
  October 15, 2026
• Full-Time
• On-site
• Hourly Range : $40.69 USD to $56.85 USD

Showing 1 location

This posting will remain open continuously until filled.

Working for the
Town of Castle Rock
includes:

• The opportunity to make a difference in our community
• Competitive total compensation with an excellent benefits package
• Free membership to the MAC or Recreation Center
• Public Service Student Loan Forgiveness eligible employer

About Castle Rock Water:
You can’t live without water, and Castle Rock Water can’t function without great employees. We’re on the lookout for talented individuals who are seeking a place to be valued and make a difference.
Castle Rock Water provides drinking water, sanitary sewer, and storm drainage systems for the Town of Castle Rock’s more than 80,000 residents and businesses. The Town is one of the fastest-growing and most sought-after communities in Colorado and it’s consistently ranked among the best and safest places to live in the State.
Castle Rock Water is a national leader in the water industry, recently expanding its infrastructure to accommodate reuse water, implementing progressive conservation measures and implementing legacy stormwater projects. Whether managing water treatment at the award-winning plant, maintaining the $730 million in infrastructure, or ensuring and protecting long-term water, Castle Rock Water has many opportunities available to learn and grow with the organization.

• Supervises meter services staff. Duties include training, assigning, coaching, reviewing, planning and scheduling work of others. Makes hiring recommendations, prepares annual employee performance evaluations; recommends promotions and salary increases for staff.
• Monitors quality of work and provides leadership in developing customer relationships and ensures monthly service levels are achieved. Responsible for cross-training staff to ensure adequate work coverage. Prepares and maintains records and reports on work activities and equipment.
• Serves as project leader for long term and on-going projects related to future water delivery to Town customers. Serves as technical lead to maximize staff efficiency and effectiveness.
• Assists with development and justification of Meter Services budget, monitors funds and recommends expenditures and adjustments as necessary. Evaluates equipment needs, and performs functions related to purchasing.
• Supervises operations of the meter services section including meter reading, testing, repair, installation and maintenance of the Town’s metered accounts. Coordinates preventive maintenance programs.
• Monitors and maintains computerized meter reading equipment, including troubleshooting for software and hardware problems. Serves as project lead on evaluating new technology, testing various smart read systems and administering pilot programs.
• Ensures work orders are completed on a daily basis or reassigned if necessary. Responds to frequent and complex customer inquiries related to meter reads, water consumption, irrigation, and indoor and outdoor water leaks. May assist with meter reads.
• Prepares monthly reports identifying zero usage consumption, meter repairs, meter sets, shut-offs and miscellaneous data.
• Maintains inventory and manages assets through use of current computer system or via spreadsheet. Prepares analysis and recommends ongoing replacement plans and capital improvement programs.
• Supervises the functions related to the bulk water program including the issuance of permits for both station and hydrant accounts, maintenance of the infrastructure, backflow requirements and cross‑connection compliance.
• Formulates an annual meter reading and billing schedule working in…