Indoor Pool Coordinator

1375 W. Plum Creek Parkway
Castle Rock, CO 80104, USA

This posting will remain open continuously until filled.

The Town of Castle Rock ’s future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock’s identity and quality of life for the future? We value teamwork, cooperation, and quality communication. We strive to provide exceptional public service to our customers and encourage creativity and innovation.

We welcome all that share those values to apply.

• Assists with creating staff schedules to ensure proper coverage, monitoring staff attendance and ensuring staff timesheets are completed accurately
• Prepares pool schedule and responds to special user group requests
• Monitors and maintains pool chemicals, temperature and pumps to ensure proper operation
• Performs opening and closing procedures. Closes the pool due to inclement weather or contamination
• Communicates with front desk staff to keep them informed of pool status
• Inspects pool area and locker rooms for security, cleanliness and safety. Oversees cleaning duties and any required maintenance
• Provides customer service and answers questions of patrons
• Responds to emergencies; performs emergency first aid and life‑saving techniques
• Provides customer service by returning phone calls in reference to indoor pool schedules and status. Answers questions and provides information. Processes swim team and lap lane schedules and registrations
• Distributes, collects and compiles all indoor pool evaluations and prepares reports for supervisors
• Assists with continual deck‑side monitoring and evaluation of indoor pool conditions to ensure customer satisfaction. Provides feedback to aquatics specialists and supervisors

Education:

High School Diploma or GED

Experience:

(1) one‑year experience teaching lessons;
Previous customer service experience is preferred

Licenses and/or Certifications

Required:

Must hold the following Starguard Elite certifications:
Water Safety Instructor (WSI), First Aid, CPR/Professional Rescuer, AED and Administering Emergency Oxygen. AFO, CPO or equivalent is required.

• Skill in the operation of Microsoft products including Word, Outlook, and Excel
• Knowledge of and skill in using chemical supplies to treat swimming pools
• Ability to physically withstand exposure to varying weather conditions, chemicals, warm temperatures and other conditions found in the pool areas
• Knowledge of and ability to perform life‑saving procedures
• Ability to exercise independent judgment to apply facts and advisory data to problem resolution. Advisory data includes Town of Castle Rock Personnel Guidelines, Parks and Recreation policies and procedures, and lifeguarding manuals

• Occasional physical work lifting no more than 50 pounds
• Occasional lifting, carrying, walking and standing
• Occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl
• Frequent hand/eye coordination to operate personal computer and office equipment
• Vision for reading, recording and interpreting information
• Speech communication and hearing to maintain communication with employees and citizens
• Extended periods of time in the pool and pool area with exposure to temperature extremes, varying weather conditions, chemicals, water and other conditions found in the pool area

• This position may require the incumbent to occasionally use personal equipment (e.g., vehicle, cell phone, tools, etc.) in the course of their employment

Must satisfactorily complete a criminal background check prior to commencing employment.

The Town of Castle Rock is an Equal Opportunity Employer.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.