Veterinary Receptionist - Plum Creek Veterinary Services

Overview

Plum Creek Veterinary Services, located in Castle Rock, CO, has been dedicated to comprehensive small animal care since 2009. The clinic emphasizes high-quality medicine and aims to be a trusted community resource. Plum Creek Veterinary Services operates as a full-service clinic offering an extensive range of medical services, including Testing & Diagnostics, Surgical Procedures, and Emergency Care, with additional flexibility through dedicated House Calls.

The practice supports professional development with educational resources, mentorship opportunities, and internal specialty consultations, within a larger network that values clinical excellence.

Joining Plum Creek Veterinary Services places you in a supportive, professional environment where you can contribute meaningfully to the health of the Castle Rock community. The team prioritizes empowerment, long-term career growth, and collaboration in veterinary medicine.

• Be the Director of First Impressions:
  Manage a multi-line phone system, greet clients warmly, and ensure every interaction reflects compassionate care.
• Ensure Seamless Care Coordination:
  Maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly.
• Advocate for Pet Health:
  Educate clients on preventative care and available hospital services to support optimal pet wellness.
• Embody Compassion and Empathy:
  Provide a calming presence for clients and treat each pet with respect and kindness.

• A passion for delivering excellent customer service and a genuine love for animals.
• Exceptional communication skills and the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset with the ability to work independently or with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

• Competitive Compensation:
  An hourly rate based on experience, plus a comprehensive benefits package.
• Total Wellbeing:
  Comprehensive Health, Dental, and Vision insurance, plus access to the Employee Assistance Program (EAP).
• Financial Health: 401(k) retirement plan, Life Insurance, and Short-Term Disability options.
• Commitment to Growth:
  Educational assistance available to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network:
  Access to a nationwide community of veterinary professionals for collaboration and career growth.
• Valuable Perks:
  Paid time off, discounted veterinary care for your own pets, and 24/7 access to doctors through Teladoc.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.