Veterinary Receptionist - Animal Care Center of Castle Pines

Veterinary Receptionist - Animal Care Center of Castle Pines

Since 2003, the Animal Care Center of Castle Pines has been a trusted partner in pet healthcare for the Castle Rock community. Our practice is AAHA accredited, which places us in the top 15% of hospitals that consistently exceed AAHA standards in surgery, diagnostics, and patient care. We are proud of our 4.8‑star Google rating, which reflects our commitment to compassionate, high‑quality care.

• Manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly and efficiently.
• Educate clients on preventative care and hospital services to ensure pets receive the best care possible.
• Demonstrate empathy and respect in every situation, providing a calming presence for clients and treating each pet with care.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills and the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Competitive Compensation
Hourly rate or salary based on experience and role.
Health & Wellbeing
Comprehensive coverage options including Medical, Dental, and Vision insurance, and access to an Employee Assistance Program (EAP).
Financial Security
401(k) retirement plan and additional benefits such as Life Insurance and Disability coverage.
Commitment to Growth
Professional development opportunities and educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.
Network Perks
Discounted veterinary care for your pets and access to a national community of over 20,000 veterinary professionals.
Workplace Culture
Valued results, autonomy, and a collaborative environment that supports career growth.

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
Reasonable Accommodations:
Applicants with disabilities may be entitled to reasonable accommodation. Contact  for requests.