Spa Coordinator

Spa Coordinator

Aurora Medical Spa :
Castle Rock, CO

Applies to:
All candidates in or near Castle Rock, CO

Use case:
Full-time front desk and operations role at our Castle Rock location

Aurora Medical Spa is hiring a full-time Spa Coordinator for our Castle Rock, CO location, one of our established locations in Colorado. This is an opportunity to join a team with the full backing of a brand that has spent nearly two decades earning trust across Missouri, Colorado and Texas.

Aurora Medical Spa was founded in 2006 in Des Peres, MO, and has expanded thoughtfully across Missouri, Colorado, and Texas by doing one thing consistently : delivering a high standard of aesthetic care in a culture that genuinely values its people. Our Castle Rock location opened in 2024, joining our Colorado Springs location in bringing Aurora's standard of care to the Front Range.

Castle Rock, the county seat of Douglas County, is one of the fastest-growing communities in Colorado - with a population that has climbed past 80,000. It's an affluent, family-oriented, and highly educated community with a client base that values quality providers and personalized experiences. This is a location where the Spa Coordinator won't just be managing a front desk - they'll be playing an active role in Aurora's continued growth in a market that's paying attention.

We are a certified Great Place to Work®, and that culture travels with every location we open. You'll find the same investment in people, the same collaborative team dynamic, and the same commitment to an exceptional client experience that defines every Aurora location.

Joining Aurora Castle Rock means your contributions matter every day. The culture you help build, the client experience you help define, and the relationships you cultivate will shape what Aurora looks like in this community for years to come.

This is a full-time, in-person position responsible for daily operations and client experience at our Castle Rock clinic. As Spa Coordinator, you are the connective tissue between our clients, our providers, and the clinical schedule - the person who keeps the day running smoothly while making every client feel like the visit was designed around them.

You will manage scheduling with precision, coordinate treatment flow, handle financial transactions, and lead membership and retail conversations with confidence. Equally important is your presence as a cultural contributor - someone who adds to the team environment, communicates professionally, and takes genuine ownership of the client experience from check-in to check-out.

Aurora's best Spa Coordinators share a few qualities that set them apart - here is what we look for in Castle Rock.

You manage multiple responsibilities simultaneously without losing accuracy or professionalism. Scheduling, documentation, and follow-through are areas where you hold yourself to a high standard - because you understand that operational reliability is the foundation of a great client experience.

You are naturally warm and attentive, and you take real ownership of how clients feel throughout their visit - whether it is their first appointment or their fiftieth. You don't just greet people; you make them feel expected, valued, and well cared for.

You can discuss services, memberships, and retail products with knowledge and ease, guiding clients toward decisions that are right for them without pressure or awkwardness. You understand that education and trust do the selling.

You add to the team environment rather than simply working in it. You support your…