Connections Support Co-ordinator

Connections Support Administrator

Location:

Castleford, WF10

Job Type: Full Time

Contract:

3 Month FTC, with a view to become permanent

Pay Rate: £13.86 per hour

We are currently recruiting for a Connections Support Administrator to join our client's Connections team based in Castleford. This is a full-time, temporary to permanent opportunity for an organised and detail-oriented individual who enjoys working in a fast-paced administrative environment.

• Review incoming connection applications to ensure all required information has been received and identify any permits or easements required.
• Prepare and release schemes to Connection Technicians, providing an accurate overview to support customer requirement validation.
• Produce estimates for low-voltage connection works, including single properties and small developments, ensuring compliance with company procedures and industry standards.
• Process desktop requests relating to disconnections, diversions, unmetered supplies and street lighting.
• Prepare accurate quotations using the internal pricing system.
• Provide administrative support across the Connections team as required.
• Manage daily workloads to ensure service levels and regulatory obligations are achieved.
• Liaise with Connection Technicians and internal stakeholders to support the delivery of a high standard of customer service.

• Previous experience within an administrative, coordination or customer support role.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent attention to detail and a high level of accuracy.
• Effective written and verbal communication skills.
• Good working knowledge of Microsoft Office applications.
• The ability to work independently as well as part of a team.
• Experience with in the utilities or construction sector would be highly advantageous.