Service Controller

Job Role:

Service Controller

Schedule:

Monday - Friday, Day Shifts
Salary: £30,000

My client, a large Plant construction company operating nationwide, is looking for a dedicated Service Controller to join their team.

The Role of Service Controller Includes:

Handling Enquiries:
Responding to hire and service enquiries via telephone, email, and our online ordering system.
Breakdown Management:
Managing calls from customers and arranging for engineers to attend breakdowns promptly.
Job Card Management:
Updating job cards on the internal database and allocating jobs efficiently.
Machine Availability:
Checking the availability of machines and ensuring their status is always up-to-date in our systems.
Coordination:
Collaborating with the engineering and transport teams to ensure the correct machines are ready and delivered to customer sites.
Customer Service:
Communicating effectively with colleagues and providing a helpful and friendly point of contact for depot enquiries.

Ideal Candidate for Service Controller :

Industry

Experience:

Previous experience in the Plant, Powered Access, Tool, or Material Handling industries.
Technical

Skills:

Proficiency with Microsoft Office Suite and general computer skills.
Communication

Skills:

Strong verbal and written communication abilities.

Benefits

Career Growth:
Opportunities for professional development and career progression within a leading national company.
Supportive Environment: A friendly and supportive team culture.

Next Steps:
If this Service Controller role interests you or if you are seeking advice on your next career move, please contact Jack at Kemp Recruitment on (phone number removed). Alternatively, apply with an up-to-date CV