Technical Account Manager

we are currently seeking to replace one of our Technical Account Managers to take responsibility for managing the overall technical service offering for individual customer accounts. Based predominantly in England, the role may occasionally require travel to Wales, Ireland and Europe.

As a key point of contact for our customers, you will help maintain, develop and strengthen relationships by delivering a comprehensive technical support service across all areas of the business. Your success will be measured by your ability to build and sustain strong, long‑lasting partnerships with your customers.

• Manage and support technical service delivery across a portfolio of customer accounts.
• Develop proactive relationships to enhance customer satisfaction and loyalty.
• Identify opportunities to improve product and packaging performance throughout the supply chain.
• Provide guidance, support and solutions in response to customer technical queries.
• Work collaboratively with internal teams to ensure customer expectations are met.
• Travel as required to fulfil customer and business needs.

• We are looking for a customer‑focused, driven and adaptable individual with:
• A proven track record in customer account management.
• The ability to identify opportunities for product and process improvement.
• A technical background - ideally within the bottling or packaging industry, although this is not essential. Full technical training will be provided for the right candidate.
• Strong communication, organisational and negotiation skills.
• Confidence in decision-making and the ability to handle conflict effectively.
• The ability to work both independently and as part of a team.

Excellent time‑management skills and the ability to prioritise a busy workload.

This is a monthly paid staff position, working 35 hours per week, however, due to the nature of the role, there may be occasions when you will be required to work over and above your contracted hours and demonstrate a level of flexibility.

If you are seeking a new, exciting and challenging opportunity and you possess the drive and determination to excel, this could be the perfect role for you.

Anyone wishing to apply should do so via email to  with an up-to-date CV and covering letter, stating why you would like to apply for this position and outlining any relevant skills. Alternatively, apply in writing to Simon Foreman, HR Officer, at Verallia UK, South Accommodation Road, Leeds LS10 1NQ
.