Retail Assistant - Ski Hardware Department

For over 90 years, we’ve been equipping people for adventures. Founded and based in Greater Manchester, we are proud to be the UK’s leading independent outdoor and snow sports retailer. From Central London to the Scottish Highlands, our stores are staffed by people who share a passion for the mountains and the kit that makes adventures possible. As a Retail Assistant in our Ski Department, you’ll play a key role in helping customers find the right ski equipment and ensuring they have the best fit and experience.

From boot fitting to sharing your passion for skiing, you’ll guide customers with expertise and enthusiasm.

• Helping customers choose the right ski equipment for their needs
• Analysing customers’ feet and fitting the right ski boots
• Customising ski boots and creating footbeds for the perfect fit
• Representing Ellis Brigham and sharing your passion for skiing
• Maintaining the store to make shopping easy and enjoyable
• Completing store operations accurately and efficiently

• Passionate about skiing with hands-on knowledge of ski equipment
• A strong communicator who can connect with people easily
• Experienced in customer-facing roles or confident in engaging customers
• Honest, hardworking and proud of your work
• Keen to learn and actively develop your skills
• Comfortable working in a team, taking direction, and making independent decisions
• Flexible with working hours, including evenings, weekends and holidays
• Fluent in English (additional languages a plus)

• An inclusive workplace that values diversity
• The support of a family-owned business where individuals matter
• Opportunities for development and progression
• Training on all our products and sports, including ‘On The Hill’ events and ski testing in the Alps
• Paid charity days, refer-a-friend bonus, and cycle-to-work scheme
• Generous staff discounts and pro-deals

• Live and breathe skiing and are keen to share that passion with customers
• Are dedicated to delivering outstanding service every time
• Enjoy being part of a fast-paced, energetic retail team