Security Officer

Better places, thriving communities.

Better places, thriving communities.
Security Officer – DWP Castleford Centurion House
Locations covered:
Castleford Centurion House Job Centre

Hourly rate: £13.45 per hour

Shift pattern:
Monday to Friday, days only, 08:45 to 17:15

Licence requirement: SIA Door Supervisor licence preferred

Driving requirement:
Full UK driving licence recommended

About The Role
Are you a professional, reliable and customer-focused Security Officer looking for a role with variety, purpose and a consistent weekday working pattern?
Mitie is recruiting a Security Officer to support our Department for Work and Pensions (DWP) security team based at Castleford Centurion House.

This is an excellent opportunity to be part of a professional national team, helping to create safe, secure and welcoming public-sector environments for colleagues, visitors and the communities we serve.
What's in it for you?
We know that great people make a great service. That is why Mitie offers a range of benefits designed to support your wellbeing, reward your contribution and help your money go further.

• Predictable working hours:
  Monday to Friday, days only, 08:45 to 17:15.
• Competitive pay: £13.45 per hour.
• Holiday entitlement:
  Between 5.6 and 6.6 weeks of holiday per year, depending on your contract and length of service.
• Wellbeing support:
  Access to employee wellbeing resources, including support through Mitie's wider benefits offering.
• Virtual GP service:
  Permanent and fixed-term Mitie colleagues, along with members of their household, can access Doctor Care Anywhere for expert advice, reassurance and diagnosis. The service is available 24/7, offers translator support across a wide range of languages, and can be accessed online using your Mitie Employee .
• Financial wellbeing:
  Access to Salary Finance tools, guidance and, subject to eligibility, responsible borrowing options.
• Pension and life assurance:
  Support for your future through workplace pension arrangements and life assurance for eligible colleagues.
• Cycle to Work:
  Support to help spread the cost of a bike and accessories through Mitie's Cycle to Work scheme.
• Mideals discounts and partner offer:
  Access to extra rewards, discounts and offers to support your wellbeing and enjoyment at work.

Where you'll work
This role will be based at Castleford Centurion House Job Centre
DWP Castleford Centurion House
(region)
Castleford
(region)
West Yorkshire

• Help maintain a safe, secure and welcoming environment for DWP colleagues, visitors and property.
• Carry out regular patrols and routine security checks to identify and manage potential risks.
• Respond professionally and effectively to emergencies, incidents or suspicious activity.
• Provide a high standard of customer service, offering reassurance and support where required.
• Liaise with emergency services, local law enforcement and the Mitie Communication Centre when needed.
• Complete accurate notebook entries and incident reports following any incident or security concern.
• Follow Mitie and DWP policies, procedures and site instructions at all times.

• Previous security experience.
• A valid SIA Door Supervisor licence preferred.
• A full UK driving licence rec commended.
• A professional, calm and confident approach when dealing with incidents or challenging situations.
• Good communication skills and a strong customer service mindset.
• Commitment to safety, compliance and doing the right thing.

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