More jobs:
Client and Sales Specialist
Job in
Castlereagh, County Down, BT5, Northern Ireland, UK
Listed on 2026-06-14
Listing for:
Therapieclinic
Full Time
position Listed on 2026-06-14
Job specializations:
-
Business
Client Relationship Manager
Job Description & How to Apply Below
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are delighted to be hiring for a Client Experience and Sales Specialist in our Newcastle, Eldon Square Clinic
. In this very exciting new role at Thérapie Clinic, you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals, and sales performance.
We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
Key Responsibilities- Deliver outstanding client service from first contact to follow-up
- Proactively manage online reviews and resolve complaints efficiently
- Maximise clinic efficiency through smart diary and booking management
- Manage stock accurately, including AWI deductions
- Drive and convert consultations with strong upselling and cross‑selling
- Meet KPIs for consultation success, walk‑in conversions, and average spend
- Ensure a seamless check‑in/out journey for every client
- Promote skin consultations and identify upsell opportunities via forms
- Track AWI stock, ensure clinical room standards, and handle client retention calls
- Qualified Beauty Therapist
- Proven experience in client experience management, customer service, or a similar role
- Excellent communication and interpersonal skills
- Strong analytical and problem‑solving abilities
- Ability to manage multiple tasks and priorities in a fast‑paced environment
- INDHP
- Uncapped earnings – commission structure with no limits
- Free laser hair removal, free EmSella, and generous discounts on skin, AWI, and body treatments
- Spouse and family discounts
- 10% off Thérapie Fertility & Optilase treatments, and free one‑cycle IVF/ICSI/RIVF after two years of service
- Free laser eye surgery after two years of service
- Discounts on leading skin brands & treatments (Murad, Skin Theory)
- Career pathways – progression and management training opportunities
- Full week of paid training in our academy
- Extra day off on landmark birthdays
- Longevity Bonus – extra annual leave days after 2 years of service
- Employee Assistance Scheme – confidential support services
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