Project Manager, IT Project Manager

Job Title:

Project Manager

Location:

Remote, UK

Reports to:

Deputy Head of Project Management

Work schedule:

Mon – Fri, 37.5 hours per week

Vital Hub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration.

The Project Manager at Vital Hub UK, you will play a crucial role in overseeing multiple projects within our healthcare IT solutions portfolio. You will ensure the successful delivery of projects to our clients in the NHS, Middle East, and Australian markets. This role requires a dynamic individual who can manage complex projects, align diverse teams, and maintain high standards of quality and efficiency.

This role will sit in the Professional Services Team, reporting to a Deputy Head of Project Management.

• Coordinate and work collaboratively with internal resources and third parties/vendors for the flawless execution of projects.
• Lead and deliver multiple projects, ensuring they are delivered on-time, within scope and within budget (whilst carefully monitoring and tracking revenue recognition for professional services).
• Develop detailed project plans, set milestones, and allocate resources effectively.
• Act as the primary point of contact for clients, understanding their needs, providing regular updates, and managing expectations.
• Support the Senior Project Manager to ensure effective preparation and presentation of project financial data within the Net Suite program and Ruddr platform. Making sure planned hours and actual hours are adhered to during the project phase.
• Collaborate with cross-functional teams, including implementation and integration specialists, business analysts, developers and support staff, to ensure project goals are met
• Developing project scope, objectives and deliverables, involving all relevant stakeholders, and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop and maintain comprehensive project documentation, including project plans, resource allocation, meeting minutes and change requests.
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
• Measure project performance using appropriate systems, tools, and techniques.
• Report and elevate to management as needed.
• Manage the relationship with the client and all stakeholders.
• Identify, assess, and mitigate project risks, ensuring potential issues are addressed proactively.
• Perform risk management to minimise project risks - proactively identify, assess, and mitigate project risks - identifying project risks, potential delays and dependencies and initiating corrective action as appropriate (adjusting project plans accordingly).
• Resolve project-related issues quickly and effectively to minimise project delays and budget overruns.
• Maintain and monitor risk logs and ensure that mitigation plans are put in place for high-priority risks.
• Prepare and present regular project reports, including project status reports, progress updates, risk assessments and performance metrics to key stakeholders (internal/external).
• Implement lessons learned from completed projects to improve future project delivery processes and methodologies.

• Proven working experience as a Project Manager in the Information Technology sector.
• Experience of managing and leading multiple projects at one time.
• Thorough understanding of project management techniques and methods.
• Excellent client-facing and internal communication and interpersonal skills.
• Excellent written and verbal communication skills.
• Solid organisational skills including attention to detail and multi-tasking…