Customer Service Associate - Temporary
Listed on 2026-01-04
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Be among the first 25 applicants.
This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range$16.90/hr - $19.00/hr
Responsibilities- Model and deliver a distinctive and delightful customer experience.
- Register sales on assigned cash register and provide courteous, fair, friendly, and efficient checkout service.
- Engage customers by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive experience.
- Share customer service best practices with team members, including interpersonal habits such as greeting, eye contact, courtesy, and Walgreens service traits like proactive help, needs identification, and comprehensive service.
- Provide courteous, friendly, fast, and efficient service to customers.
- Recommend items for sale, including trade‑up and companion items.
- Process customer purchases on the cash register, handle cash and change, and manage voids, returns, rain checks, refunds, and exchanges.
- Maintain counters and shelves clean and well merchandised, take inventory, and keep records. Check in and price merchandise as directed by the store manager or shift leader.
- Implement company asset protection procedures to identify and minimize profit loss.
- Ensure compliance with state and local laws regarding regulated products such as alcoholic beverages and tobacco.
- Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise. Complete resets and revisions as directed.
- Assist with separation of food items (e.g., raw foods from pre‑cooked) and product placement as specified by policies, and implement first‑in, first‑out stock rotation for consumable items.
- Possess working knowledge of store systems and equipment.
- Provide customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive selling of promotional photo products.
- Assume web pick‑up responsibilities (monitor orders in Picture Care Plus, pick items, deliver orders to customers as they arrive).
- Assist with exterior and interior maintenance to ensure a clean, neat, orderly store condition and appearance.
- Comply with all company policies and procedures; maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Attend training and complete PPLs requested by Manager or assigned by corporate.
- Be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Have willingness to work a flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants:
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an Equal Opportunity Employer, including disability/veterans.
Salary range: $16.9 - $19 / Hourly.
Seniority Level: Not Applicable
Employment Type:
Full‑time
Job Function:
Other
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.
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