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Customer Service Associate - Temporary

Job in Castro Valley, Alameda County, California, 94546, USA
Listing for: Walgreens
Seasonal/Temporary position
Listed on 2026-01-04
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 16.9 - 19 USD Hourly USD 16.90 19.00 HOUR
Job Description & How to Apply Below

Be among the first 25 applicants.

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$16.90/hr - $19.00/hr

Responsibilities
  • Model and deliver a distinctive and delightful customer experience.
  • Register sales on assigned cash register and provide courteous, fair, friendly, and efficient checkout service.
  • Engage customers by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive experience.
  • Share customer service best practices with team members, including interpersonal habits such as greeting, eye contact, courtesy, and Walgreens service traits like proactive help, needs identification, and comprehensive service.
  • Provide courteous, friendly, fast, and efficient service to customers.
  • Recommend items for sale, including trade‑up and companion items.
  • Process customer purchases on the cash register, handle cash and change, and manage voids, returns, rain checks, refunds, and exchanges.
  • Maintain counters and shelves clean and well merchandised, take inventory, and keep records. Check in and price merchandise as directed by the store manager or shift leader.
  • Implement company asset protection procedures to identify and minimize profit loss.
  • Ensure compliance with state and local laws regarding regulated products such as alcoholic beverages and tobacco.
  • Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise. Complete resets and revisions as directed.
  • Assist with separation of food items (e.g., raw foods from pre‑cooked) and product placement as specified by policies, and implement first‑in, first‑out stock rotation for consumable items.
  • Possess working knowledge of store systems and equipment.
  • Provide customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive selling of promotional photo products.
  • Assume web pick‑up responsibilities (monitor orders in Picture Care Plus, pick items, deliver orders to customers as they arrive).
  • Assist with exterior and interior maintenance to ensure a clean, neat, orderly store condition and appearance.
  • Comply with all company policies and procedures; maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
Training & Personal Development
  • Attend training and complete PPLs requested by Manager or assigned by corporate.
Basic Qualifications
  • Be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Have willingness to work a flexible schedule, including evenings and weekend hours.
Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants:
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are an Equal Opportunity Employer, including disability/veterans.

Salary range: $16.9 - $19 / Hourly.

Seniority Level: Not Applicable

Employment Type:

Full‑time

Job Function:
Other

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

To review benefits, please :  or copy and paste the URL into your browser if you are applying on a job board.

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Position Requirements
10+ Years work experience
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