Case Manager; Solara House

Case Manager (Solara House, Full-Time)

In-Person Full-Time (40 hours per week) Position in Oakland, CA (Non-Exempt)

Reports To:

Program Coordinator (Solara House)

Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap‑around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low-barrier.

RP is led by survivors with a focus on reflection, innovation, and connection. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust.

You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation toward survivor-centered services.

You are a go-getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time-sensitive projects.

You are flexible, creative, and take initiative in handling emergencies.

• A person with a Bachelor’s degree in social services or a related field.
• Experienced in casework management, crisis intervention, peer counseling.
• Experienced in a human trafficking, domestic violence and/or homeless setting providing direct services to survivors
• Experienced in career advising and/or job development and employment counseling.
• Experience working with Transitional Aged Youth (TAY).
• Understanding of the dynamics of trauma-informed care, as well as an understanding of, and sensitivity to, serving diverse populations and languages as it relates to family dynamics and other aspects of cultural practice.
• Knowledge of community resources, community-based organizations, social services, housing agencies, and employment agencies.
• A person with The State mandated 40-hour Domestic Violence and Human Trafficking counselor certification. (Can be completed after hiring)
• Must be able to lift 25 lbs.
• In possession of a valid CA driver's license, proof of insurance, and be approved by RP insurance as a driver in order to drive agency vehicles. If a staff member cannot be approved by RP insurance as a driver, employment might not be able to continue. Instances where staff cannot be approved to drive will be reviewed on a case by case basis to determine if employment can continue in their role without driving agency vehicles.
  
  Items considered include but are not limited to: the shift the staff member holds and the frequency/necessity of driving during that shift, the amount of time before the staff member may be approved to drive by the insurance carrier, the availability of other staff on site to drive agency vehicles as program needs require, etc.

• Able to complete a background check, fingerprinting (Live Scan), and completion of all Community Care Licensing requirement documents. Able to meet all licensing requirements of Community Care Licensing.

The case manager, reports to the Program Coordinator, plays a vital role in supporting survivors as they work towards safety, stability, and independence. This position provides individual case management, advocacy, and linkage to community resources while maintaining a trauma-sensitive, strengths based approach. The…