Business Process Analyst; HZG

Position: Business Process Analyst (HZG)
Location: Catania

Welcome to Herzum | now part of catworkx! We are much more than an IT consulting company: we are innovators, pioneers, and partners in excellence. Today, we begin a new chapter as part of the catworkx group — one of the world’s leading Atlassian Platinum Partners, with a strong presence across Europe. Founded in Chicago in 2000, Herzum has grown into an international organization with offices in Italy, the United States, India, Switzerland, Ecuador, and the United Kingdom.

Together with catworkx, we combine expertise, culture, and vision to deliver solutions that bring innovation, efficiency, and collaboration to companies across the globe. We specialize in Agile, Dev Ops, and team collaboration technologies, helping organizations work better, faster, and more seamlessly.
Open Position:
Business Process Analyst
To strengthen our international team, we are seeking a Business Process Analyst. In this role, you will be responsible for analyzing, mapping, and optimizing business processes, working closely with various departments to enhance efficiency, collaboration and digitalization — with a particular focus on Atlassian tools. Work mode: 100% remote.

Key Responsibilities

Analyze and map business processes, identifying areas for improvement.
Collaborate with internal teams to optimize workflows and communication.
Use Atlassian tools (Jira, Confluence, Bitbucket, etc.) to support digital transformation.
Promote Agile and Dev Ops methodologies.
Provide analysis and consulting support to various business areas.

Required Competencies

Proven experience as a Business Process Analyst or in a similar role.
Strong knowledge of Atlassian tools (Jira, Confluence, Bitbucket, etc.).
Experience working in an Agile or Dev Ops environment.
Excellent analytical and problem‑solving skills.
Strong communication and collaboration skills.
Fluency in English.

Nice to Have

German language skills.

Join Us! Become part of a team driven by innovation, belief in talent, and a commitment to excellence. Your next career step starts here.
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