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Retail Sales Associate

Job in Catonsville, Baltimore City, Maryland, 21228, USA
Listing for: Verizon Communications
Full Time position
Listed on 2026-01-12
Job specializations:
  • Sales
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 65000 - 73500 USD Yearly USD 65000.00 73500.00 YEAR
Job Description & How to Apply Below

Location

6220 Baltimore National Pike, Baltimore, Maryland

Job : R-1086747

Apply prior to the end date:
February 27th, 2026

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world.

Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing
  • Generate retail sales by using your passion for cutting‑edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon sponsored events.
Compensation

Base pay ranges from $16.00 to $21.00 per hour. Commission can add up to $16,000 per year, potentially earning a total annual compensation of $65,000 to $73,500. For the Maryland location listed, the starting base pay is $18.27 per hour.

Benefits and Compensation
  • Best‑in‑class medical, dental, and vision coverage.
  • Verizon 401(k) plan with up to 6% matching contributions and qualified student loan repayment options.
  • Sales recognition programs, including all‑inclusive travel, gifts, and other incentives for top performers.
  • Five weeks of paid time off (vacation, holidays, personal days).
  • Eight weeks of paid parental leave for eligible new parents (up to 16 weeks for new mothers when paired with short‑term disability).
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% off Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Other wellness benefits including disability, life insurance, identity theft protection, pet insurance, and group home & auto coverage.
What we’re looking for…

You’ll need to have:

  • High school diploma or GED.
  • One or more years of relevant experience demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you’ll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have one or more of the following:

  • Experience working in a commission‑based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.
After you apply…

You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

Where you’ll be working

In this worksite‑based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Stay in touch.

Even if you’re not a V Teamer (yet), we’d love to keep you in the loop. We can’t help it—connection is kind of our thing. So be sure to sign up to become part of our network.

#J-18808-Ljbffr
Position Requirements
10+ Years work experience
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