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Hybrid Senior Escalations & Customer Solutions Manager
Job in
Catterick Garrison, North Yorkshire, DL9 3HW, England, UK
Listed on 2026-06-04
Listing for:
pinnaclegroup.co.uk
Full Time
position Listed on 2026-06-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Pinnacle Group is seeking a Customer Solutions Manager, Escalations at their Catterick Garrison location to oversee the investigation and resolution of high-profile complaints. This role plays a vital part in delivering a customer-focused service while managing escalations and collaborations with various stakeholders.
The ideal candidate will demonstrate experience handling complex customer inquiries and possess excellent communication skills. Additional benefits include flexible working arrangements and a strong commitment to diversity.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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