Colleague - Phone Shops Superstore

Overview

Rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25.
Additional payments may also apply depending on location.

We offer new colleagues joining Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times and provide a three‑week notice of when your shifts will be. We support flexibility for our colleagues, so if your availability is close to our advertised times, we welcome you to apply.

Customers are at the heart of everything we do. This committed, ever‑changing role is for anyone who likes variety, challenges, and helping others.

• Deliver a great shopping trip for customers every day, following all opening and closing routines.
• Ensure all facilities are in good working order and available for customers.
• Listen for and act on customer feedback, creating an impression customers can be proud of.
• Role‑model great standards of dress and service behaviour, demonstrating enthusiasm to do what’s right for customers.
• Protect the legal brand by delivering legal compliance and safety routines with due diligence.
• Support your manager to control department costs and deliver budgets; maintain stock record accuracy and be ready for stock control routines.

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The drive and motivation to work in a sales and service environment.
• Adaptability to a fast‑paced, ever‑changing environment.
• A passion for human connection and the ability to build relationships with colleagues.
• Commitment to punctuality, presentation, and brand ambassadorship.

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard; share an additional card with family.
• Access to free wellbeing services.
• Exclusive colleague deals on handsets and sims, shareable with family and friends.
• Life cover of five times pay and a pension with matching contributions up to 7.5%.
• Varied benefits – discounts, shares, cycle‑to‑work schemes.
• Uniform provided; policies support all life moments.
• Access to colleague networks, a space for diverse backgrounds to come together.

• Tue: 14:00 – 19:00
• Wed: 11:00 – 19:30
• Thu: 11:00 – 16:00
• Fri: 14:00 – 19:00
• Sat: 14:00 – 19:00

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’.

Diversity, equity and inclusion (DE&I) means we want you to feel represented and be yourself at work – Everyone’s Welcome.

We welcome chats about flexible working for people at different life stages: fresh graduates, families, carers, retirees, etc.

We are accredited Disability Confident Leader and commit to a fully inclusive and accessible recruitment process.

We recruit individuals who have passed the school leaver’s age. Please find the school leavers age for your country here (link omitted).

We can only accept candidates over 18 if the role requires working before 6:15 am, after 9:45 pm or involves areas such as warehouse, beers, wines & spirits, counters, bakery or driving roles.

High applicant volume may cause earlier closure of some roles; we will only provide feedback to candidates who attend an interview.

For more information about us, visit .