General Manager

General Manager

EōS Fitness is bold, upbeat, and motivating. We are seeking a highly motivated, sales‑driven leader to take on the role of General Manager. Reporting to the District Sales Manager, you will be passionate about sales and dedicated to helping members achieve their health and wellness goals. Your focus will be to improve sales, overall processes, and develop a team of leaders to do the same.

You and your team will create connections with prospective members, facilitate their membership journey, and ensure their success.

Develop a team that delivers an exceptional customer experience and hits business objectives, while upholding our Core

Purpose:

to create loyal, lifelong fans and exercise practitioners.

• Hiring, training, scheduling, and supervising staff members, including Assistant General Managers and Fitness Consultants.
• Effectively communicate goals, expectations, and procedures to staff, ensuring everyone understands their roles.
• Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign‑ups.
• Provide constructive feedback to staff on performance, using clear and specific language.
• Address member concerns or complaints, manage membership inquiries, and resolve issues promptly to ensure high‑quality customer service.
• Engage with members in a friendly and approachable manner, actively listening and providing helpful responses.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Supervise maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, providing necessary instructions and updates.

• 2 years of sales management experience.
• 3–4 years of customer service experience.
• Prior experience or strong interest in the fitness industry.
• Strong verbal and written communication skills for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and functions.
• Strong detail orientation, systematic problem solving, and good time management, organizational, and record‑keeping skills.
• Excellent MS Office skills.
• Embrace our Core Values.

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to access and operate the company computer system, including preparing documents and entering data, and reading reports.
• Ability to bend routinely and repetitively to lift more than 40 lbs.

$58,656—$105,000 USD

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and a plus‑one family member.
• Discounted personal training and merchandise—including supplements.
• Employee referral program.
• Daily pay—access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, employee assistant program, and pet insurance are offered.
• 401(k) with company matching.
• Personal education growth options with Sophia Learning.
• Benefits based on eligibility of tenure and full‑time vs. part‑time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy, .

EEO is The Law –  for more information.

Equal Opportunity Employer – Minorities/Women/Protected Veterans/Disabled.

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