Receptionist, Administrative​/Clerical

Receptionist

Join H&R Block as a seasonal Client Service Professional / Receptionist. This role is focused on creating an outstanding client experience and ensuring that every client interaction is handled with professionalism and care.

At H&R Block, we aspire to inspire confidence in our clients, associates, and communities. We foster a high‑performing, connected culture where everyone feels they belong.

The Receptionist is the first point of contact for clients, ensuring they feel welcomed and are directed to the right tax professional. This position supports client relationships, schedules appointments, and maintains a clean, organized office environment.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule client appointments according to their preferences.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (optional).

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multitask.
• Strong organizational and time‑management skills.
• Proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) plan, and Employee Stock Purchase Plan (eligibility applies).

• Seniority level: Not Applicable
• Employment type: Full‑time
• Job function: Administrative
• Industry: Retail

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.