Med-Pass Case Manager, PTN - Cedar
Listed on 2026-10-24
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Healthcare
Mental Health, Community Health
Starting Wage:$17.51/hour
Southwest Behavioral Health Center's vision is to help build communities in which citizens enjoy lives free from the stigma and disability of addiction and mental illness. The position requires approximately 2 to 3 hours for evening medication monitoring per day, including weekends up to 2 hours on Saturday & Sunday morning. Position is shared with another employee so typically employees work 2 weeknights and every other weekend.
The primary duties of this position include providing medication and medication monitoring to adults with mental illness. Service provided to clients at their residence and includes reporting out-of-base-line occurrences to the case management team. Weekly, one-hour, staff meetings are held on Wednesdays at 10:00 am and helpful in completing tasks needed for the position but not mandatory.
PURPOSE:
Performs a variety of professional duties such as skill development, behavior management, targeted case management services, payee services, medication monitoring as needed to chronically mentally ill adults.
SUPERVISION RECEIVED:Direct Supervision:
Provided by the Program Manager, or Team Leader. Supervision includes task assignment, work performance, job expectations and all day-to-day activities.
Functional Supervision:
Provided by the Program Manager. Supervision includes training in areas of targeted case management, skills development, behavior management, respite care, personal services, psycho educational services, supportive living and other auxiliary service areas as needed to meet consumer and program needs.
None
PERFORMANCE EXPECTATIONS- Exemplifies the organizational values of Performance, Innovation, and Excellence.
- Manages work time effectively by prioritizing tasks in a fast-paced environment, while dealing with clients' needs, staff support, and agency requirements.
- Meets target productivity standards.
- Establishes and maintains open communications with all team members and supports teams' decisions. Communicates with other staff and supervisor to assure accurate recording of client information in the electronic record system.
- Completes all necessary paperwork/documentation including assessments, safety plans and progress notes, correspondence, and other required documentation in an accurate, thorough, and timely manner according to Center mandates.
- Attends and actively participates in all assigned meetings; such as staff meetings, team meetings, committee and community meetings as needed.
- Completes E-learning assignments within acceptable timeframe.
- Participates in the development of client goals and objectives as directed by each client's Recovery Coordinator. Works with clients and the clinical team to facilitate accomplishment of each client's treatment goals and objectives.
- Participates in client progress evaluations during team meetings, reflecting observed progress of clients and verbal feedback from clients.
- Efforts are made to assist the client in becoming more resilient.
- Assists in intake paperwork and orientation process with clients.
- Assists in developing and facilitating skills training for clients, both individually and in a group setting. Works with client to improve skills in the areas of hygiene, meal planning and/or preparation, laundry, house cleaning, appropriate entertainment, personal finance, etc. as needed. Works to motivate and support clients by modeling and teaching self-esteem building.
- Works to build and maintain knowledge of community resources.
- May assist client in preparation and processing of applications or other documents affecting financial entitlement by linking the client with funding agencies.
- Uses AEGIS intervention to diffuse client escalations.
- Schedules and coordinates client activities with team members during weekly team meetings, requesting and receiving approval from supervisor for the activity.
- Transports clients to and from appointments and/or activities, completing all necessary forms before and after transporting.
- When assigned, serves as client's Representative Payee, assisting clients in the budgeting and expenditure of personal finances. Accurate and current records are kept of all financial activities for each assigned client.
- Skillfully provides Targeted Case Management (TCM) assuring that the TCM services provided meet the criteria of either Assessing TCM needs, Coordinating and Linking to services or Monitoring progress in meeting TCM objectives (Must be certified as a case manager)
- Skillfully…
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