Retail Store Management Trainee

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$17.50 to $26.48 per hour

This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access
  * program is available to all employees on the second (2nd) day of employment; employees can withdraw up to 50% of wages earned up to seven times per payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation:
  One week of paid vacation after six months of active full‑time service; an additional week after one year; two weeks after each anniversary thereafter.
• Sick/Personal: 8 hours after six months; 16 hours each anniversary thereafter.
• Employee discounts available on the first day of active employment.
• Tuition reimbursement up to $2,000 per year for full‑time employees meeting minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks!
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of store management experience. The trainee will be accountable for day‑to‑day store operations, lead and develop employees, recruit and retain talent, maximize financial goals, and manage customer relations. The role offers hourly wage plus commission based on productivity and store performance.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Train store associates to meet First Cash standards.
• Recruit top talent through company‑prescribed channels.
• Open and close the store, count cash drawers, merchandise, and enforce asset protection procedures.
• Administer processes including inventory, loan management, merchandising, systems, and reporting.
• Analyze store financial statements and drive profitability through communication and goal‐setting.
• Ensure operating standards meet or exceed First Cash standards.
• Maintain accurate loan qualification and buying processes.
• Complete assigned training tasks for self‑development.
• Communicate clearly with employees about store mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Perform additional related duties as assigned.

• Willingness and ability to lift/carry up to 50 pounds.
• Ability to perform tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and obtain certification.
• Extends outside the store for customer assistance as needed.
• Minimum age 18 years.
• High school diploma, GED, or equivalent experience.
• Flexibility to work multiple locations and a flexible retail schedule, including weekends and holidays.
• Willingness to work 45+ hours per week; hours based on business needs.
• Computer literate; experience with POS systems and office software.
• Strong organizational, analytical, and multi‑tasking skills.
• Cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply.

Commission incentive:
Store Manager Trainees can earn 2‑8% commission based on gross profit of personal performance.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, First Cash will provide reasonable accommodations for qualified individuals with disabilities.