Customer Experience Specialist — Hybrid & Relationship

Yoh is hiring a Customer Experience Representative I in Cedar Falls, IA, offering a hybrid schedule with ~8 in-office days per month and typical 8:00am–5:00pm hours. You’ll be a key first contact for customers and internal field sales partners, handling inquiries, documenting issues, and driving service improvements.

The role emphasizes strong communication, teamwork, and a proactive approach, with opportunities to support Relationship Managers and participate in events as needed.

We are looking to fill the Customer Experience Specialist — Hybrid & Relationship Support position at Yoh in Cedar Falls, IA, United States.

As a Customer Experience Specialist — Hybrid & Relationship Support, you will play an important part at Yoh in Cedar Falls, IA, United States.

We invite applications for the Customer Experience Specialist — Hybrid & Relationship Support position located in Cedar Falls, IA, United States.