VP - Insurance Services Agency Manager

# VP - Insurance Services Agency Manager Insurance
* Hybrid* Cedar Falls (US)
* 40 hours
* Full time

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Lead the future of insurance services by growing profitable portfolios, empowering high-performing teams, and delivering exceptional client outcomes across North America.## Our Shared Future:
** You will help shape a stronger, more connected insurance business that pairs disciplined growth with outstanding service. By strengthening relationships across teams, carriers, and partners, you will build sustainable solutions that support our clients, our colleagues, and Rabobank’s long-term success.**## You and Your Job As a VP - Insurance Services Agency Manager you will lead the strategic development and performance of the North America insurance program.

You will guide Insurance Managers and Servicing Agents, drive profitable portfolio growth and client retention, and oversee operational execution, regulatory compliance, and service quality.
You will serve as a key insurance subject matter expert and connect business leaders, internal partners, carriers, and third-party providers. Through thoughtful leadership, sound decision-making, and a continuous-improvement mindset, you will strengthen market opportunities, reporting accuracy, client experience, and team performance in alignment with Rural and Rabobank objectives.## ##

Job Responsibilities
* Lead the strategic development of the Insurance Program and deliver established revenue growth objectives.
* Coach, develop, and manage Insurance Managers and Servicing Agents to achieve individual and team goals.
* Drive profitable portfolio growth, client retention, cross-selling, and execution of sales and territory strategies.
* Ensure compliance with regulatory, licensing, carrier, audit, risk-management, and internal policy requirements.
* Monitor sales performance, profitability, pipeline activity, customer engagement, and key performance indicators.
* Oversee territory planning, resource allocation, service quality, policy administration, and team coordination.
* Manage relationships with carriers, brokers, third-party administrators, software providers, and other external partners.
* Partner with business leaders and cross-functional teams to execute regional growth strategies and priorities.
* Evaluate partner performance, address service concerns, and escalate issues that may affect client outcomes.
* Implement operational improvements that strengthen efficiency, reporting accuracy, client experience, and overall performance.
** Manager Responsibilities
** As a Rabo NA leader you will have continuous opportunities to further your professional growth and development through traditional learning paths and programs, connection-points with senior leaders, peer-to-peer interactions, stretch opportunities, an alumni program and more. You will have the opportunity to interact with and learn from leaders all over the world.## Your Promise to Us:

To be considered for the VP - Insurance Services Agency Manager, NA role, you must have:
* Bachelor’s degree.
* 10+ years of relevant experience in insurance, financial services, agribusiness, or a related field.
* Applicable insurance licensing.
* Demonstrated experience leading, coaching, and developing teams with varied skill sets.
* Proven ability to drive portfolio growth, client retention, sales execution, and profitable business results.
* Strong knowledge of insurance regulatory, licensing, carrier, audit, risk-management, and internal control requirements.
* Experience using  and related reporting tools to monitor performance, pipeline activity, and data quality.
* Ability to build productive relationships with senior leaders, cross-functional partners, carriers, brokers, and third-party service providers.
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