Front Desk Medical Receptionist

Overview

Neue Health is a value‑driven healthcare company grounded in the belief that all health consumers are entitled to high‑quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

• Check patients in and out.
• Use various computer applications (e.g., Microsoft Office Suite).
• Update and file patient medical records.
• Verify insurance and obtain consent forms.
• Return patients’ phone calls daily and promptly.
• Answer, route, and greet phone calls accurately.
• Follow all organizational policies on safety and security; maintain restricted areas by safeguarding keyless entry codes and computer system passwords.
• Optimize provider schedules and enhance patient satisfaction with efficient scheduling.
• Maintain office inventory and equipment by anticipating supply needs and expediting orders.
• Other duties as assigned.
• Travel to clinics within the region as needed for business operations or staffing coverage requirements.

• High school diploma or GED equivalent.
• Minimum of 1 year of experience as a receptionist.
• Bilingual in English and Spanish.

• Respect for patient confidentiality.
• Compassionate and approachable.
• Responsible and trustworthy.
• Exceptional organizational skills to ensure exemplary patient care.
• Excellent written and verbal communication skills.

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Neue Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.