On-Site Tech Support Team Lead — Enterprise Security
Listed on 2026-10-06
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IT/Tech
IT Support, Systems Administrator, Cybersecurity, Network Security
Island in Coppell, TX, is seeking a hands-on Technical Support Team Lead to guide and grow our Dallas HQ team of 7+ Technical Support Engineers on-site. You will mentor engineers, conduct regular 1:1s, drive performance reviews, and foster a culture of accountability and customer obsession.
The role requires 5+ years in enterprise tech support, with 2–3 years of team leadership, and a focus on SAML/OIDC, networking, and OS internals.
We are currently recruiting a On-Site Tech Support Team Lead — Enterprise Security for our team in Cedar Hill, TX, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the On-Site Tech Support Team Lead — Enterprise Security role at Island, based in Cedar Hill, TX, United States.
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