Business Development Mgr

Join to apply for the Business Development Mgr role at Central States

Come be an Employee-Owner of one of the nation’s largest producers of metal roofing and siding. We sell, manufacture, build, and distribute metal building components and packages. Since 1988 we’ve grown to over 13 locations nationwide, earning a reputation for our “right, on time, every time” commitment.

People who “Own It” – Commitment to the customer, the company, and each other.

• You are customer‑focused with an eye for detail.
• You are reliable.

• You are an innovative thinker pursuing continuous improvement.
• You embrace teamwork.
• You want to positively make an impact and are open to change.

• You enjoy giving back to your community. Paid time off is available annually to support a cause close to your heart.

The Business Development Manager is a revenue‑generating, field‑based role focused on managing and growing existing customer accounts within a assigned territory.

Responsibilities include:

• Serve as the primary field‑based representative of Central States, fostering strong relationships and ensuring customer success.
• Fully responsible for acquiring and activating new accounts within the territory.
• Develop and implement strategic sales plans by identifying target markets, prospecting new customers, and executing growth strategies to meet and exceed sales goals.
• Actively seek, qualify, and secure new customer relationships through cold calling, field visits, referrals, and market research.
• Establish a strong in‑person presence within the assigned region by visiting prospective customers, observing competitive activity, and discovering new business opportunities.
• Achieve assigned territory goals, including pounds sold, customer growth targets, and year‑over‑year revenue improvement.
• Manage and grow existing accounts, including recovering lost accounts and re‑engaging underperforming ones.
• Develop and execute a territory plan that prioritizes high‑impact accounts, balances customer visits with strategic follow‑ups, and ensures efficient use of time and resources.
• Lead customer training on Central States products and the Central Link platform.
• Represent Central States at industry events, trade shows, and customer‑hosted functions.
• Ensure customers maintain professional, up‑to‑date product displays and have access to relevant marketing materials.
• Collaborate with internal departments—including Inside Sales, Operations, Quality, and Marketing—to resolve issues and align on territory priorities.
• Proactively address quality concerns by conducting site visits, collaborating with the Corporate Quality Team, and guiding customers through issue resolution and warranty processes.
• Gather and report market intelligence by monitoring competitor activity, pricing trends, customer feedback, and regional dynamics.
• Grow our brand through active utilization of social media outlets to promote culture, values, core competencies, and products.
• Maintain accurate, timely documentation in the CRM system.
• Act as a strategic advisor, aligning Central States’ products and services with customer goals while consistently demonstrating the company’s core values.

• Achievement of assigned territory sales goals, including new business pounds sold and revenue growth targets.
• Consistently onboarding new customers and converting qualified leads into active buying accounts.
• Speed and completeness of the onboarding process, including timely first orders and customer setup.
• Demonstrated strategic thinking to identify new business opportunities and anticipate evolving customer needs.
• Effective collaboration with cross‑functional sales teams to achieve territory goals.
• Ensuring customers have up‑to‑date product displays and marketing materials.
• Consistent high customer satisfaction scores and actionable feedback for account retention and growth.
• Seamless transition of accounts from the Regional Sales Executive.
• Timely, accurate use of the CRM system with documented activity, updated…